Support Center

What do people ask about reservations and support?

How do I reserve a seat at a seminar? Click your state on the map, choose the city and date closest to you, and follow the reservation details while the early-bird seat is available.

I need to change or cancel my reservation. Email support@winningwithai.com with your name, the original seminar city and date, and what you would like to change. We will sort it out within one business day.

Do I need prior AI experience? If you can use a phone, email, or a browser, you can follow this. The seminar is plain English, with no coding and no assumption that you already understand AI.

How fast does support reply?

Within one business day. Including your name, the seminar city, and the date on the original reservation gets it sorted in a single exchange rather than three.

Can you move your seat to a different city or date?

Yes, subject to seats being available at the city you want to move to. Send the original city and date plus the one you would prefer, and the team confirms whether the new room has space before anything changes.

Seats can also be transferred to a colleague if you cannot attend. Send the original reservation details and the name of the person taking it.

What if the seminar in your city has not been announced yet?

City pages go live ahead of dates being set, so a page with no booking link means the city is on the map and the date is not scheduled. Pre-registering on that city page is what gets you told first when it is.

Nothing is charged to pre-register, and it is separate from a seat reservation. If a nearer city already has a date, booking that one is usually faster than waiting.

What if you need to claim the guarantee?

The guarantee is settled in the room, not through support. Attend live, and if it is not right for you, tell someone before you leave and the registration fee is refunded. It does not need an email afterward.

Questions about the seminar itself | The money-back guarantee | Contact the team | Browse every city

What if the confirmation email never arrived?

Check the spam and promotions folders first, since the confirmation is an automated send and filters catch it more often than anything else on the site. Searching the inbox for winningwithai turns it up when the folder guess is wrong.

If it genuinely is not there, the reservation still exists. Email the team with the name used at reservation and the city and date you booked, and they confirm the seat and resend it. Nothing about the booking depends on you holding that email.

Can you book more than one seat at a time?

Yes. Reserving several seats for a team works the same way as reserving one, and each attendee should be named so the room list is right on the night. Colleagues who join late can be added while seats remain at that city.

Seats are per person rather than per company, so a team of four needs four of them. The early-bird price applies to each seat while it is still available at that city.

What happens if you are running late on the night?

Come anyway. The room is not locked once it starts, and arriving partway through is better than skipping it, because the practical demonstrations run through the whole session rather than only at the open.

Seats are held for the reservation, so a late arrival does not lose the seat to somebody else. If you know in advance you will be late, no email is needed.