Support Center for Winning With AI Reservations

What do people ask about reservations and support?

How do I reserve a seat at a seminar? Choose your state, open the city closest to you, and follow the reservation link on that city page while the early-bird seat is still listed. Book from the city page rather than a general form: each city carries its own venue, date, and start time, so the city page is the only place the details on your reservation are guaranteed to match the evening you attend.

How do I change or cancel my reservation? Email support@winningwithai.com with your name as it was given at reservation, the original seminar city and date, and what you would like to change. The team can move, change, or cancel the booking themselves, so most requests close in a single exchange within one business day. Nothing is cancelled automatically while your question is still open.

Do I need any AI experience before attending? No. If you can use a phone, email, or a browser, the room is built at your level. The seminar is taught in plain English with no coding and no assumption that you already understand AI, and any term that has to be used gets explained in the sentence it appears in and then used on something practical.

What do I need to bring on the night? Something to take notes with, and the problem that has been keeping you up at night. No laptop is required and nothing gets installed, because you watch the work happen on screen rather than following along in your own software. The evening closes with open questions, and specific problems get better answers than general curiosity does.

Can I book seats for several people at once? Yes. Each attendee needs their own seat, and reserving them from the same city page keeps everyone on the same date and venue. Teams tend to get more out of the evening than a single attendee does, because the person who runs the work and the person who does the work hear the same demonstration at the same time.

How do I get a receipt or an invoice for my seat? Email support@winningwithai.com with the name on the reservation and the seminar city and date, and say whether you need a receipt or a business invoice. Sending the request before the evening rather than after it is easier for everyone, since the details are already in front of the team while your booking is current.

How fast does support reply?

Within one business day. Including your name, the seminar city, and the date on the original reservation gets it sorted in a single exchange rather than three.

Can you move your seat to a different city or date?

Yes, subject to seats being available at the city you want to move to. Send the original city and date plus the one you would prefer, and the team confirms whether the new room has space before anything changes.

Seats can also be transferred to a colleague if you cannot attend. Send the original reservation details and the name of the person taking it.

What if the seminar in your city has not been announced yet?

City pages go live ahead of dates being set, so a page with no booking link means the city is on the map and the date is not scheduled. Pre-registering on that city page is what gets you told first when it is.

Nothing is charged to pre-register, and it is separate from a seat reservation. If a nearer city already has a date, booking that one is usually faster than waiting.

What if you need to claim the guarantee?

The guarantee is settled in the room, not through support. Attend live, and if it is not right for you, tell someone before you leave and the registration fee is refunded. It does not need an email afterward.

Questions about the seminar itself | The money-back guarantee | Contact the team | Browse every city

What if the confirmation email never arrived?

Check the spam and promotions folders first, since the confirmation is an automated send and filters catch it more often than anything else on the site. Searching the inbox for winningwithai turns it up when the folder guess is wrong.

If it genuinely is not there, the reservation still exists. Email the team with the name used at reservation and the city and date you booked, and they confirm the seat and resend it. Nothing about the booking depends on you holding that email.

Can you book more than one seat at a time?

Yes. Reserving several seats for a team works the same way as reserving one, and each attendee should be named so the room list is right on the night. Colleagues who join late can be added while seats remain at that city.

Seats are per person rather than per company, so a team of four needs four of them. The early-bird price applies to each seat while it is still available at that city.

What happens if you are running late on the night?

Come anyway. The room is not locked once it starts, and arriving partway through is better than skipping it, because the practical demonstrations run through the whole session rather than only at the open.

Seats are held for the reservation, so a late arrival does not lose the seat to somebody else. If you know in advance you will be late, no email is needed.