Contact and Mike Filsaime Support

What can the Winning With AI team help with?

Reservation questions, changes, and cancellations, questions about a specific seminar city or date, and questions about what is included with a seat. Send your name, the seminar city and date, and what you need, and it moves faster.

For questions the FAQ already answers, checking there first is usually quicker than waiting a business day for a reply.

What to include in your message

Most exchanges get resolved in one reply when the message carries enough to act on. Three details do almost all of that work.

• Your name as it was given at reservation, which is how the booking is found.
• The seminar city and date on the original reservation. Several cities run in the same week, so the date is what identifies yours.
• What you want to happen: move to another city, cancel, transfer the seat to a colleague, or a question about what is included.

How quickly does the team reply?

Within one business day. Messages sent over a weekend are answered on the next working day rather than immediately, and reservations are never cancelled for lack of a reply while a question is open.

If your seminar is inside 48 hours and you have not heard back, send a second message rather than waiting. Same address, and mention the date so it gets prioritized.

There is no phone queue and no ticket portal to log into. Email reaches the team directly, and the reply comes from a person who can act on it.

Questions and answers | Reservations and support | Find a seminar near you | The money-back guarantee

What else do people ask before they get in touch?

Is there a phone number for Winning With AI? No. Support runs on email at support@winningwithai.com, and that is deliberate rather than a gap. A written message carries the city, the date, and the name on the reservation in one pass, which is what the team needs to act. There is no phone queue to sit in and no ticket portal to create an account for.

Can I contact Mike Filsaime directly? Mike teaches every seminar himself, so the room is where you get him directly, and questions are taken live there. Anything before the event goes to support@winningwithai.com, where the team handles reservations, cities, dates, and seat questions. Media and partnership requests go to the same address and are passed along.

What if I emailed support and have not heard back? Replies come within one business day, so a weekend message lands on the next working day. If your seminar is inside 48 hours and nothing has arrived, send a second email and put the seminar date in the subject line. No reservation is ever cancelled for lack of a reply while your question is still open.

Do I need an account to get help? No. There is no login, no portal, and no ticket number to track. Email the team and the reply comes from a person who can change the reservation themselves. Sending your name as it was given at reservation plus the seminar city and date is enough for them to find the booking.

Can you ask a question before deciding whether to book? Yes, and plenty of people do. Questions about whether the seminar fits your line of work, what gets covered, or whether it suits a complete beginner all go to the same address and get a straight answer. Nobody is added to a call list for asking, and there is no sales process waiting behind the reply.

Who reads the messages sent to support? The Winning With AI team, and every reply is written by a person rather than generated and sent automatically. That is why the answer takes up to a business day instead of arriving instantly. They can change, move, or cancel a reservation on the spot, so most questions close in a single exchange.